Cathy Sandberg was an empty nester and experienced volunteer from the Champlin area. She knew she wanted to become involved in her new community and discovered that Interfaith Outreach had a great reputation and was close to her new home. The variety of volunteering opportunities impressed Cathy and she was thrilled that “everyone was so welcoming and kind.”
Today, Cathy wears many hats at Interfaith Outreach. She is a Client Services Volunteer at the front desk, greeting people and directing them to the right person or resource. She manages the Hospitality volunteer calendar. Cathy is Showroom Floor Team Lead at Resale Select and provides support to volunteers and additional help when the store is particularly busy. She also manages the Resale Select volunteer calendar. As part of “Team EVE” (enhancing the volunteer experience) at Resale Select, Cathy works to update volunteer processes so new volunteers can move more smoothly into their roles.
Cathy loves getting to know the “regulars” who come into Resale Select, making their shopping experience more personal. The Resale Select coat sale last October was a fabulous experience for Cathy. “Many clients came in to redeem coat coupons and it was heartwarming to see people find the perfect coat.”
Thank you for enhancing the volunteer experience, Cathy!