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INTERFAITH services – September 2020

Curbside Services Move Indoors

Beginning Tuesday, Sept. 8, some staff and volunteers will be at the front desk to connect briefly (up to 15 minutes). A maximum of 6 guests can be in the lobby at one time and a health screening is required.

Front Desk Hours

*If the lobby is at capacity when you arrive, you may be asked to wait to maintain social distancing – thank you.

Monday 9 a.m.-6 p.m.
Tuesday-Thursday 9 a.m.-5 p.m.
Friday 9 a.m.-noon

We can help:

  • Schedule time (remotely) with a case manager
  • Provide information and resources
  • Receive documents and give them to staff on clients’ behalf
  • Print, copy and scan important Interfaith-related documents

A health screening will be required for anyone who enters the building.

Screening includes:

  • Questions about your health and the health of those around you
  • Temperature check
  • Face mask requirement
  • A requirement to sign in with name, phone and/or email, date and time
  • Social distancing

Our intention is to continue to meet community needs while prioritizing health and safety. If you are sick, please stay home and continue to access services remotely.

Face masks

Face masks are available for clients to pick up – one per person, please. Ask us in the drive-up food shelf line or in our lobby during front desk hours.

Drive-up Food Shelf

The food shelf is open 3 days a week and will continue as a drive-up model through September.

Monday 3-6 p.m.
Wednesday 9 a.m.-noon
Friday 9 a.m.-noon

Food is distributed through a drive-up model. This model allows households to choose a prepacked bag type (standard, vegetarian, halal, gluten free, or diabetic friendly), as well as several options including milk, cheese, margarine, eggs, produce, bread, frozen meat, frozen vegetables, dish soap, laundry detergent, paper towels, among other items.

Note: Food Shelf hours will change in October and include options for indoor shopping by appointment. More information to come…

Case Management (remote)

Monday 9 a.m.-6:30 p.m.
Tuesday-Friday 9 a.m.-5 p.m.

To connect

  • Contact or email your Case Manager directly. Please allow up to 48 hours for a response.
  • If you are unsure whom to contact, email us at or call us at 763-489-7500 and we will forward your message.

Emergency financial assistance

Case managers are working remotely to respond to request for financial assistance including rental assistance, utility assistance, and car repairs. Some procedures and eligibility have been adjusted during COVID-19 and we are distributing funds for Hennepin County and the City of Plymouth that have slightly different eligibility guidelines. Please contact your Case Manager to learn more and to apply. Requests may take up to one week after required information and documentation is received to process.

Rent Assistance

If you or someone you know has lost income due to COVID-19…

In addition to our emergency financial assistance program, we are now partnering with the city of Plymouth, Hennepin County and the state of Minnesota to make available additional rental assistance for those who have lost income due to COVID-19. If you have lost income due to COVID-19 and are struggling to pay rent you may be eligible. Please reach out by calling 763-489-7500 or emailing This COVID-related rent support is available to renters in Hamel, Long Lake, Medicine Lake, Medina, Minnetonka Beach, Orono, West Plymouth, Wayzata and Maple Plain, Loretto and Independence.

Employment Services – We are here to help!

Interfaith Outreach Employment Services professionals are available remotely to assist you during this uncertain time. We can be reached at Please allow up to 48 hours for a response. Information about our remote services, local employers who are hiring now (updated weekly), and current information on unemployment benefits are found here.

Kids – Child care support and resources through Caring for Kids

For information and support related to childcare and early childhood development, please feel free to reach out to Caring for Kids Case Manager, Debi Fink, at 763-489-7721 or


The Neighborhood Program provides services to families living in the Plymouth and Medina neighborhoods listed below. Our focus is connecting families with community resources; assisting residents to build healthy neighborhoods; and supporting youth.

  • Currents
  • Kimberly Meadows
  • Lakeview Commons
  • Medina Townhomes
  • Plymouth Colony
  • Shenandoah Woods
  • Stone Creek
  • Vicksburg Commons
  • Willow Wood Estates

Neighborhood Program staff are not on-site but can be reached by calling their direct lines or email.

Birthday Shelf

Families with children turning 1-18 years old are welcome to once again visit the Interfaith Outreach Birthday Shelf during our curbside hours. Staff and volunteers will provide a list of pre-packed birthday presents that will include toys, tie blankets, cake mix, frosting, etc. for children/parents to choose from. Please make sure to bring a photo ID to present to Interfaith curbside staff during your visit. Families are welcome to visit within a month of a child’s birthday.

Baby Layette Program

The Interfaith Outreach Baby Layette program has resumed operations. If you would like to receive a layette please contact your case manager.