People who come to IOCP are often in crisis. They may need food or face eviction, job loss, family breakup, domestic abuse, a health crisis, utility shutoff, or car repair. IOCP provides direct assistance and connects people with life-changing opportunities and resources.
Case managers work one-on-one with individuals and families, helping them with a range of short- and long-term challenges related to:
- Child care
- Mental and physical health
- Life management
Case managers provide referrals to an array of other community resources. They also provide information, problem-solving assistance, education, advocacy, counseling, and support.
Case managers can offer financial assistance to families facing emergencies related to housing, utilities, transportation, child care, medical expenses, and other basic needs. They also work with clients in Project Success (family support and transitional housing) and IOCP’s housing case management program (housing and services to families who have experienced long-term homelessness).
Case managers are available Monday, Wednesday, Thursday, and Friday, 9 a.m.-5 p.m. Call (763) 489-7500 to schedule an appointment.
First-time food shelf users must meet with a case manager.